Point of Sale
Barcode-first fast checkout. Sales never stop when the internet drops: receipts are queued and synced once the connection returns.
Kalem Platform
Mits MMC is an authorized reseller and dealer of Kalem Platform in Uzbekistan.
Kalem Platform is an end-to-end retail operations system for store chains. It runs every store operation — from the register to the warehouse, from CRM to purchasing and executive analytics — in one connected layer; it talks to your ERP if you have one and doesn't wait if you don't.
Mits MMC is the authorized reseller and dealer of Kalem Platform in Uzbekistan. Contact us for product presentations, requirements analysis and commercial proposals, and for selecting and installing the store equipment that works with the platform.
Four apps, one platform, one dataset
Cashier, store manager, warehouse operator and executive — each works on their own device, all on the same data.
Back Office
Products, prices, stock, campaigns, purchasing, finance, HR and reports — for the whole chain, from a browser, on one screen.
Mobile terminal
Zebra, Honeywell, Unitech, Newland handhelds and ordinary phones. Goods receipt, stocktake, transfers, price checks and label requests — in your pocket.
KBoss
The executive's app: approvals, tasks, alerts and a voice AI assistant in one inbox. Manage without being at the office.
From the register to the boardroom — for every level of retail
Start with only the modules you need; add more as the chain grows. Everything runs on the same data model.
Sales & stores
- POS
- Barcodes, weighed goods, split payments, discounts, refunds, shift open/close, X/Z reports and a customer display.
- Price management
- Price lists, branch- and customer-specific pricing, competitor price analysis, change documents and dispatch to registers.
- Label printing
- Rule-based templates, A4 shelf and pallet labels, ZPL/TSPL output, label requests from handhelds.
- Store management
- Store dashboard, daily sales, cash closing operations and store targets.
- Equipment
- Registers, terminals, scales, printer profiles, monitoring and central POS updates.
Customer & revenue
- CRM & Customer 360
- Purchases, campaigns and contact history from every channel on one card; sales pipeline and customer cases.
- Loyalty & campaigns
- Points, gift cards, dynamic segments and a promotion engine — also works offline at the register.
- Omnichannel engagement
- WhatsApp Business templates, SMS, e-mail and push notifications; an omnichannel customer journey.
- Online channels (OMS)
- Channel definitions, product listing, stock & ATP, online orders, picking & shipping and pickup points.
- Customer app & web store
- A white-label iOS/Android app: catalog, cart, orders, points balance and a digital loyalty card.
Supply & production
- Stock & warehouse
- Stock cards, store-based stock, min/max levels, stocktakes, orders, goods receipt and inter-store transfers.
- Purchasing
- Requests, orders, supplier contracts and commercial terms, purchase prices and purchasing campaigns.
- Production
- Recipes and production orders: in-store and central production, costing and efficiency.
- B2B sales & distribution
- End-to-end flow from customer order through allocation, shipment, delivery and invoicing.
- Assets & tenders
- Tender announcements, specifications, bid evaluation and purchasing steps — a transparent process bound to approval flows.
Operations & management
- Process management
- Visual process designer, operation catalog, templates, running processes and the approval queue.
- Finance
- Current accounts, purchase and sales invoices, matching and differences, bank transactions, collections and payments, bank reconciliation.
- Human resources
- Personnel and organization, attendance and shifts, leave, payroll compliant with Azerbaijani rules, performance and self-service.
- ServiceDesk & store projects
- Repair, renovation and replacement tickets, consumable orders; new store opening projects.
- Design Studio
- A visual editor for receipt, report, label and A4 document templates; assignment per company, branch and terminal, with versioning.
Analytics & AI
- KBoss AI
- Executive dashboard, task definitions, conversations and a voice assistant; approvals, tasks and alerts in one inbox.
- AI Insight Studio
- Ask in natural language; the answer comes with governed system data, exact values and traceable evidence.
- BI & KPI
- KPI definitions, targets and thresholds, alerts, data mart: net sales, margin, average basket, stock turnover, waste rate.
- Report center
- Sales and profitability, stock, store operations, customer, cash; saved and scheduled reports.
- Notification center
- Threshold- and deadline-based alerts with escalation; delivered by e-mail, webhook and mobile push.
Screens from the demo environment
Captured in the Kalem Platform Backoffice demo environment; the data shown is sample data.
A platform born from the real needs of retail
Talks to your ERP if you have one, doesn't wait if you don't
The platform runs fully standalone. Ready two-way sync of variable data with SAP, LOGO, Mikro, 1C, jRetail, Venüt and Microsoft Dynamics 365.
What if the internet goes down? Nothing stops.
Products, prices, campaigns and cashier permissions are cached at the register. Selling continues; data syncs once the connection is back.
Every critical operation passes an approval flow
Price changes, campaigns, stocktakes, purchasing — multi-level approvals built in a visual process designer, approved with one tap from the mobile app.
Certified e-Kassa application (Azerbaijan)
Certified through the Azerbaijan e-Kassa integration: sales, refunds, shifts and X/Z reports with automatic fiscalization. Ready bank card terminal connection.
Experience from the field
Kalem Yazılım has delivered more than 2,000 projects since 1989. A measured rollout from analysis to pilot store to the whole chain.
Ready integrations
- SAP
- Logo Tiger
- Microsoft Dynamics 365
- Mikro
- 1C
- Wolt
- Bolt Food
- Trendyol
- WhatsApp Business
- Power BI
- Microsoft 365
- Zebra
- Honeywell
- e-Kassa
- Pasha Bank
Fiscal and bank integrations for Uzbekistan are confirmed during the project analysis.
Your data belongs to you — and the architecture protects that
- A separate PostgreSQL database per customer
- Allow / deny / approval-required — a three-layer permission matrix
- Scope by company, region, store, register and user
- Full audit log and event store
- Encryption in transit and at rest
- Cloud (SaaS) or on-premises deployment
Equipment that works with Kalem Platform
The platform works out of the box with barcode scanners, ESC/POS receipt printers, ZPL/TSPL label printers, scales, customer displays and Android handhelds. Mits selects, installs and supports this equipment.
From pilot to chain, a measured rollout
Proven in one store first, then rolled out across the chain; training and support continue throughout.
- 01
Analysis
Branches, registers, users and integration needs are mapped together; modules and a plan are selected.
- 02
Setup
Your own isolated environment is prepared. Product and customer data is imported from CSV or your ERP.
- 03
Pilot store
Registers, terminals and fiscal devices are connected in one store; the team is trained and the setup is validated with real sales.
- 04
Chain rollout
Registers are updated centrally and branches are connected in stages. Live support and monitoring continue.
Frequently asked questions
Does Kalem Platform replace our ERP?
No. Kalem is the layer that runs live retail operations. Ready two-way integration exists with ERPs such as SAP, LOGO, Mikro, 1C and Dynamics 365; without an ERP, the platform works fully in standalone mode.
Does the register work when the internet is down?
Yes. Products, prices, campaigns, customers and cashier permissions are cached at the register. Sales are queued and sync automatically once the connection returns.
Which devices does it run on?
Existing Windows PCs at the register, Android 7+ handhelds (Zebra, Honeywell, Unitech, Newland) and ordinary phones in the warehouse, and any browser for the back office. No dedicated server required.
Where is our data stored?
A separate PostgreSQL database is created for every customer. In the cloud deployment data stays in an isolated environment; if you prefer, the platform can also run on your own servers (on-premises).
How long does the rollout take?
The environment is provisioned automatically. A pilot store typically starts selling shortly after the analysis; the chain rollout is planned in stages according to the number of branches and the integration scope.
Which languages are available?
The register, back office, mobile terminal and customer app work in Azerbaijani, Turkish and English. Every user picks their own language.
Let’s build your next project together.
Tell us about your equipment needs, new store or infrastructure project.